We
will try and keep these terms and conditions as simple as possible. There is
nothing worse than reading pages of incomprehensible legal jargon ! Our
service, like all postal flower businesses uses Guernsey Post and the Royal
Mail for delivery.
1.We normally dispatch flowers Monday to Thursday. They
usually take 24 to 48 hours to arrive at the delivery address in the UK.
European and Eire deliveries usually take between 3 and 6 days to arrive. We
cannot guarantee a delivery date or time. We post UK orders (when time allows )
48 hours before the requested delivery date. Deliveries requested for Mondays
may be posted on the previous Saturday at our discretion. Remember they will
have 24 hours sitting in a sorting office somewhere. In inclement weather we
will not dispatch over a weekend and your order will be held for a Monday
dispatch.
2.We recommend Carnations only for European and Eire
deliveries, any other flowers will be posted entirely at the customers risk.
3.We reserve the right to change the customers selection for
a bouquet of equal or higher value if the requested flowers are unavailable. In
practice this has never happened.
4.If the postman is unable to deliver your flowers he will
leave a note stating that a package is available for collection at the local
sorting office.
5.Our guaranteed 24 hour delivery operates Monday to
Thursday, these are the only days that the Royal Mail operate the service.
6.Please remember to include the recipients postcode in your
order.
7.Where dispatch is required on the day you place the order
we will endeavour to carry out your request, however we cannot ordersreceived after 10 a.m. UK Time. Orders placed after12 noon will be dispatched the
following day.
8.Should a UK order fail to arrive after 4 days we will
either replace that order free of charge or you may have a refund. Eire and
European
orders will be dealt with in a similar way after 6 days.
Continental Europe and Eire Supplement. Please note that £9.00 should be added to each box
for delivery by express post to the continental mainland. Prices valid until 30.04.08
